Reservations are strongly encouraged for groups of all sizes and can be made here via Yelp for parties of 8 or less. We will do our best to accommodate walk-ins, but note that there may be a wait depending on the day and time. For information regarding reservations for groups of 9+, private parties, and large group events, please click here. 

This entire process of smelling, selecting your jar and fragrances, designing your label, and creating your custom-scented product takes about one hour, but it’s up to you and how quickly you’d like to move through the process (larger groups can take up to two hours). You are welcome to enjoy a beverage while seated at the Fragrance Bar, available at our Indianapolis locations and Grandview, OH location (N/A beverages available in our Columbus Short North + Worthington shops).

Carmel + Downtown Indy Beverage Menu
Grandview Beverage Menu

Candles then take ~2 hours to cure before they are ready to take home. This is a great time to visit one of our neighbors for a bite to eat or a drink or do a little walking around the neighborhood for some shopping. All of our stores are located in walkable neighborhoods bursting with local charm, just waiting to be explored! Visit our store pages for specific location, parking, and dining suggestions. If you are unable to pick up your candles the same day, you are welcome to pick them up anytime in the two weeks following your visit. 

Note: If you wish to pour a candle and pick it up the same day, please be sure to reserve a time at least three hours before close (view shop hours here) to ensure your candle has time to fully cure. 

Pricing is dependent on the size and style of vessel that you choose to pour into, with options starting at $24. Click here for a full price list (pricing and availability subject to change). We source a wide variety of options and often feature ceramic vessels from local vendors, so selecting a vessel as unique as you are is part of the fun! In addition, everything in the store is mix-and-match, Buy Three, Get One Free - your fourth item is free of equal or lesser value! 

Note: We are now a cashless business and accept all major forms of credit cards. 

Children are more than welcome to come pour with us! Kids of all ages (1-92!) will have fun creating their own custom candle. Younger children will need the supervision of an adult throughout the process (reaching the top candle shelf, reading, writing, pouring, etc.). 

Yes - and kudos to you for thinking of the environment! Bring your clean, empty P&B vessel into the shop and you can pour into it again for $5 off the price of a new vessel. The vessel must be free of any cracking or damage to ensure a safe burn. Have a vessel that isn't ours but want to pour into it? You can! The price for a vessel that isn't one of ours is $3.50/ounce (we'll give you an exact price at the shop). 

We sure do! Feel free to bring your clean & empty Penn & Beech candle vessels to your local shop (we can remove the wick), and we'll give you a $1 credit per returned vessel to use towards the purchase of a new candle. Consider a drawer of empty candles a sign that it's time to pour a new one (or ten!). 

We do! You can purchase any of our 100+ fragrances in candle, reed diffuser, or wax tart form.

Our candles are made by hand using a soy wax blend, pure fragrance oils, and cotton paper wicks for a candle that is long lasting, clean burning, and true to scent. They are paraben and phthalate-free, not tested on animals, and blended with premium ingredients with no fillers or chemical additives. Our fragrance oils are a blend of synthetic and essential oils (when available in nature), and do not contain any additional chemicals to artificially enhance their scent throw at a lower cost (as many manufacturers do). They are certified skin-safe.

We take a lot of pride in hand-pouring our candles in store and take many precautions to ensure they are of the highest quality each and every time. With a few simple steps, you can ensure a safe, fragrant, long-lasting burn from your candle. Please review our Candle Care Tips and ensure uou are following the steps each and every time you enjoy your candle. 

If you've reviewed our candle care guide and are still concerned, please do not hesitate to reach out to us at hello@pennandbeech.com with a photo of your candle so we can learn more and make it right! 

Absolutely! If you live near one of our shops, you are welcome to bring your candle back into the shop to exchange it for a scent you love. Purchased online? Reach out to us at hello@pennandbeech.com and we can make arrangements! 

Yes - and giving the gift of custom fragrance is the perfect gift! Gift cards can be purchased in shop or online. Gift cards purchased in shop can be placed in an empty vessel for a complete gift. Online gift cards will be emailed to you (the purchaser) for forwarding to your lucky recipient to be used online or in shop.

We do, and we would love to be a part of your special day! We offer 4oz gift-sized candles that can be personalized with a custom bottom label or fully customized for both the side and bottom labels. Please complete the form here for more information and a detailed quote! 

We have worked with hundreds of brands in the past few years to create customized candles for a variety of uses: internal gifts, corporate client gifts, merchandise for sale, marketing campaigns, etc. We would love to learn more about your need for custom candles and how we can help! Please complete the form here and we'll be in touch to begin the process.